At the time of check-in, the guests are personally escorted to their Passenger Carriages and the butlers are available round the clock for the tea/coffee services in your cabins/sleeping chambers. These butlers are also responsible for the cleanliness of your chambers during the entire journey. Any specific diet request or special need of yours can also be conveyed to the Train Tour Manager through these butlers.
The Bar Lounge is manage by a supervisor & two attendants.
There is a Supervisor & three stewards in each dining saloon.
The On-board Kitchen is managed by Head Chef & his team of cooks.
The Spa treatments & laundry services are outsourced to private company & can be availed on prior request, on direct payment basis
The Railway Engine is diesel/electric based & operated by staff of Indian Railways.
For sightseeing tours, the total members are divided into groups of 25-30 persons & each group is accompanied by an English speaking guide. In addition, An Assistant Train Tour Manager also accompanies the Group for all excursions & sightseeing tours.
The Train Tour Manager can usually be contacted through Bar Supervisor.